mmr8 Privacy
Policy
This policy is set out openly so you know your personal data is kept safe and protected at mmr8.
This Privacy Policy ("Policy") is an official document explaining how personal data of players who use the mmr8 platform (meaning the mmr8.bet website and its related services) is collected, stored, protected, and used.
By accessing the mmr8 platform and continuing to use its services, you are considered to have read and agreed to the terms of this Policy. If you do not agree, please note that you should not use mmr8's services.
Personal Data We Collect
When you open an account and use services on mmr8, we collect the following categories of data.
1.1 Data You Provide Directly
- Full name (Burmese or English)
- Date of birth (for age verification — access is for those 21+ only)
- Phone number and email address
- National ID / citizenship card copy submitted for identity verification
- Payment details (KBZPay phone number, Wave Money account, etc.)
- Any information provided when submitting a support request
1.2 Data Collected Automatically
- IP address and network connection details
- Browser type, device model, and operating system
- Data from cookies and similar tracking technologies
- Game records — match history, deposits, withdrawals, and bonus claims
- Time spent on our website and click records
1.3 Data We Do Not Collect
We do not intentionally collect or use sensitive personal data relating to religious beliefs, political views, health records, ethnicity, or similar categories.
How We Use Your Data
We use the personal data we collect only for the following purposes.
- Account Management: To verify that users are genuine and have no hidden details when registering at mmr8, and to ensure accounts are created correctly
- Financial Verification: To verify that registered players are authentic during deposits and withdrawals, and to prevent financial fraud
- Service Improvement: To improve the player experience, resolve technical issues, and carry out software upgrades
- Customer Support: To respond effectively to player inquiries made via Live Chat and email
- Responsible Gaming Tools: To review gaming records and act in the player's best interest, and to enforce any limits requested
- Legal Compliance Checks: To prevent irregular activity in financial operations
Sharing with Third Parties
mmr8 does not sell your personal data to advertisers or unrelated third parties, and never rents it to them either. Personal data is not shared without prior consent. Disclosure only occurs in the following cases—
Reasons for Disclosure
- Service Providers: Payment processors (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer) and server infrastructure providers — personal data is sent to them only under pre-agreed confidentiality agreements
- Legal Compliance: When a lawful legal request is received, disclosure is made only as required
- To Protect Us: For fraud detection and gaming platform security checks
Data Retention Period
We retain player personal data for as long as the account remains active. After an account is closed, data may still be kept for a reasonable period to meet legal requirements and resolve any disputes.
Data that no longer needs to be retained is securely deleted or anonymised. Financial records may be kept for a longer period for audit purposes.
Cookie and Tracking Technologies
The mmr8 website uses cookies and similar technologies. They help the site run smoothly and make browsing easier for players.
Types of Cookies We Use
- Essential Cookies: To protect account login and maintain sessions
- Functional Cookies: To remember language settings and preferences
- Analytics Cookies: To count visitor statistics and improve how the website operates
You can block cookies through your browser settings, but please note that some features of the website may be affected.
Data Security Measures
mmr8 applies technical and organisational security measures to protect your personal data.
- SSL / TLS Encryption: All data transmitted between the website and server is encrypted
- Access Control: Staff access to personal data is restricted based on business need
- Regular Audits: Server security is checked regularly and vulnerabilities are identified and fixed
- Data Separation: Player data is stored in appropriate isolated environments
- Staff Training: Data handling awareness training is conducted regularly
Even so, please be aware that no data transmission over the internet can be guaranteed 100% secure. On your end, never share your account login details with anyone.
Player Rights
You have the following rights regarding your personal data that we hold.
Right to Access
You can request to view what personal data mmr8 holds about you.
Right to Correction
You can request correction of any personal data that is inaccurate or incomplete. This can be done via Live Chat.
Right to Deletion
You can request deletion of personal data that does not need to be retained for legal compliance purposes.
Right to Object
You can object to and request that we stop specific ways we handle your data. Disputes are resolved by our team first — they do not go straight to external legal decisions.
To exercise the above rights, contact us via 24/7 Live Chat or at [email protected].
Who can access
The mmr8 platform is a service available to users aged 21 and above only. We do not knowingly collect personal data from anyone under 21. If we become aware that data from a person under 21 has reached us, we will delete it as soon as possible.
Policy Updates
This privacy policy may be updated from time to time. Any significant changes will be posted on this page and the "Last Updated" date will be revised accordingly.
Continued use of the platform after a policy update means you accept the revised policy. We recommend checking this policy regularly.
Privacy Data Contact
If you have questions, requests, or feedback regarding this policy, you can reach the mmr8 customer support team —
- Live Chat — 24/7 in Myanmar language, directly on the website
- Email: [email protected]
Our team prioritises responses to privacy data enquiries.